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Nov. 10th, 2009
DVR Worries
Nov. 10th, 2009 05:03 pmIt seems that our DVR got a bit fried yesterday. JD said that shortly after they got home yesterday afternoon, there was a quick off/on blackout. Last evening, I go to watch a show and there is a 7-10 second delay before it would start a show, ff, rew, skip ahead or back, and there would be odd time lapses and freezes when pausing live TV. I did the obligatory reboots and saw no change. It was too late by that point to contact tech support.
This morning, JD notifies me that the DVR is still funky. I get disconnected while waiting on the phone for Dish, but yet again got great customer service over chat. After checking some system settings and outputs, my DVR was deemed totaled and a replacement one is on the way (no charge). I should have the new DVR in 2-3 days. I really hope it arrives Thursday afternoon because there are too many shows that JD and I watch on Thursday nights. I hope I don't end up spending a couple of hours watching Hulu to catch up on the NBC shows I missed.
This morning, JD notifies me that the DVR is still funky. I get disconnected while waiting on the phone for Dish, but yet again got great customer service over chat. After checking some system settings and outputs, my DVR was deemed totaled and a replacement one is on the way (no charge). I should have the new DVR in 2-3 days. I really hope it arrives Thursday afternoon because there are too many shows that JD and I watch on Thursday nights. I hope I don't end up spending a couple of hours watching Hulu to catch up on the NBC shows I missed.